Step 3: Now, go to the right side of the Taskbar and click on Notification Area ( System Tray) icon ( up arrow). However, if the shortcuts are in the correct path and the system is clean, you may try the below methods. Once you are confirmed, you can also try to run an anti-virus or malware to rule out the possibility of a virus attack. *Note – Before you proceed with the below solutions, make sure that app shortcuts are all in their right path as below:Ĭ:\ProgramData\Microsoft\Windows\Start Menu\programs Some of the reasons why the thumbnail icons of apps won’t show up in the Windows Start menu and the Windows search are, when the Google Drive sync is causing an issue, Windows is not set to save the thumbnail previews in the Taskbar or when the icon cache file is not working properly.įortunately, we have found a few solutions that may help you fix the missing thumbnail icons of Windows 10 apps in Windows search and Start menu. While this issue is specifically showing up on the Windows 10 platform, there are users who report that for them, the issue is exclusive for Microsoft Office apps.
On the other hand, some other users report that the thumbnail icons are missing only while using the Windows search and is displayed normally in the Start menu instead.
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